Back to Help CenterDelivery Process
Understanding the Delivery Process
Learn how deliveries work and how to track your furniture
Delivery Workflow
Before Pickup
Ensure your furniture is ready and accessible. The driver will contact you 30 minutes before arrival.
During Pickup
The driver will inspect and photograph the items. You'll receive a notification when pickup is complete.
In Transit
Track your delivery in real-time using GPS. Receive updates at key milestones.
At Delivery
Inspect items upon arrival. Confirm delivery completion and rate your driver.