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Payment Guide

Understanding how payments and fees work on GetDropGo

Payment Methods

We accept all major credit cards, debit cards, and digital payment methods. Your payment information is encrypted and stored securely.

Service Fees

GetDropGo charges a small service fee to facilitate connections between customers and drivers:

  • Customer service fee: 5% of delivery cost
  • Driver commission: 15% of delivery cost

Refund Policy

If you're not satisfied with your delivery, contact our support team within 48 hours. We'll review your case and process refunds for eligible claims.